Terms & conditions

Using this site

By using this website you accept these terms. If you don't accept them, please don't use the site.

You agree not to attempt to gain unauthorised access to the site or its infrastructure, use automated tools in ways that degrade it for others, or use the contact forms to send unsolicited commercial messages. Good-faith security research is welcome — see the disclosure note below.

Our content

The text, design, code, illustrations and other material on this site are owned by Climentos Technologies Private Limited or used with permission. You may read, print and share pages for your own reference or to evaluate us as a supplier.

You may not reproduce this site's design or code as the basis of another commercial website, or use our name, logo or client names without written permission. Quoting a short passage with attribution and a link is fine and does not require asking.

Accuracy

We keep this site current, but content is provided for information only and may become out of date. Case study figures are supplied by the clients concerned and were accurate when published. Nothing here is a warranty of the results you would achieve, and nothing here forms an offer capable of acceptance.

The estimator

The pricing estimator on the contact page performs simple arithmetic on the inputs you provide. It is an indication, not a quote. It cannot account for compliance burden, legacy integrations, data quality, procurement processes or organisational complexity — the factors that most often move a real number. A binding price only ever comes from a written proposal after discovery.

Engagement terms

Client work is governed by a signed master services agreement and a statement of work. The principles we hold to across all of them:

• Fixed-scope work is fixed price, quoted after paid discovery. If we underestimate, that is our commercial risk, not a change request.
• Time-and-materials work is billed monthly in arrears against timesheets you can inspect.
• Dedicated squads run on 30 days' notice with no minimum term after month three.
• Change requests are quoted before work starts, never invoiced as a surprise.
• Named people are the real people. Substitutions are flagged in advance, and you may reject one.

Intellectual property

Everything we create for you under an engagement is yours. Source code, infrastructure definitions, documentation, designs and data belong to you from the moment they are created — not on final payment, and not on completion. Code lives in your version control from the first commit wherever you have it.

We retain ownership of pre-existing tools, libraries and frameworks we bring with us, and of our licensable products (Atlas, Relay, Verity and Roster), which are supplied under a separate licence. Where our pre-existing components are embedded in your deliverable, you receive a perpetual, irrevocable, royalty-free licence to use, modify and sublicense them as part of that deliverable.

We never hold code, credentials or documentation as commercial leverage. There is no escrow arrangement because there is nothing to escrow.

Confidentiality

We treat your information as confidential indefinitely, not for a fixed term. We will not name you as a client or publish a case study without your written permission, and where we do publish, you review and approve the text before it goes up.

Our people sign confidentiality obligations that survive their employment with us.

Liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that, our aggregate liability under an engagement is capped at the fees paid under that engagement in the twelve months preceding the claim, and we are not liable for indirect or consequential loss, loss of profit, or loss of data where you have declined a backup or resilience recommendation we made in writing.

We carry professional indemnity and cyber liability insurance. Certificates are available on request.

Termination and exit

Either party may terminate for material breach that is not remedied within 30 days of written notice. Ongoing engagements may be terminated for convenience on the notice period in the statement of work.

On termination for any reason, we will hand over all code, credentials, documentation and data in a usable format within 10 working days, at no additional charge, whatever the circumstances of the termination. Transition support beyond that is available at standard rates if you want it.

Governing law

These website terms are governed by the laws of India, with the courts of Bengaluru, Karnataka having exclusive jurisdiction. Engagement contracts may specify a different governing law and dispute resolution mechanism by agreement, and frequently do for clients outside India.

Contacting us

Legal and contractual queries: legal@climentos.com
Security disclosure: security@climentos.com — acknowledged within 24 hours, and we do not pursue good-faith researchers
Post: Climentos Technologies Pvt Ltd, Ridgeline Park, Outer Ring Road, Bellandur, Bengaluru 560103, India

We will post material changes to these terms on this page with a revised date.